Last Updated: 23 March 2026

1. Introduction

Welcome to Cluva (“Cluva”, “we”, “our”, “us”).

Cluva is a feedback collaboration platform designed to help teams collect, organize, and manage product feedback more effectively.

By accessing or using Cluva, you agree to be bound by these Terms of Use (“Terms”). If you do not agree, please do not use the service.

2. Description of Service

Cluva provides tools for capturing, sharing, and managing product feedback, including integrations with third-party services.

Beta Status

Cluva is currently offered as a beta product. Features may be incomplete, change without notice, or experience interruptions.

We do not guarantee:

• continuous availability
• error-free operation
• permanent data storage during this phase
  
  

3. User Accounts

To use Cluva, you may be required to create an account.

You agree to:

• provide accurate information
• maintain the security of your account
• be responsible for all activities under your account
  
  

4. User Content

Ownership

You retain ownership of all content you upload, submit, or share on Cluva (“User Content”).

License to Cluva

By using Cluva, you grant us a limited, non-exclusive, worldwide license to:

• store
• process
• display
  
  

your content solely for the purpose of operating and improving the service.

5. User Responsibilities

You are solely responsible for your User Content.

You agree not to upload or share content that:

• violates any laws or regulations
• infringes intellectual property rights
• contains confidential information without proper authorization
• is harmful, abusive, or malicious
  
  

Cluva does not review or verify user content and is not responsible for it.

6. Acceptable Use

You agree not to:

• misuse the platform
• attempt unauthorized access
• interfere with system performance
• use Cluva for unlawful activities
  
  

7. Integrations

Cluva may integrate with third-party services such as Jira, Slack, or Figma.

These services are governed by their own terms and privacy policies.

Cluva is not responsible for:

• availability of third-party services
• data handling by those services
• any issues arising from their use
  
  

8. Data & Privacy

Your use of Cluva is also governed by our Privacy Policy.

9. Termination

We may suspend or terminate your access if:

• you violate these Terms
• misuse the platform
  
  

You may stop using Cluva at any time and request account deletion.

10. Future Pricing

Cluva is currently offered as a beta product and may be free to use.

We reserve the right to introduce paid plans in the future.

You will be notified in advance before any charges apply.

11. Limitation of Liability

To the fullest extent permitted by law:

Cluva shall not be liable for:

• loss of data
• business interruption
• indirect or consequential damages
  
  

Use of the platform is at your own risk.

12. Disclaimer

Cluva is provided “as is” and “as available” without warranties of any kind.

We do not guarantee:

• reliability
• accuracy
• uninterrupted service
  
  

13. Changes to Terms

We may update these Terms from time to time.

Continued use of Cluva means you accept the updated Terms.

14. Contact

For questions regarding these Terms, contact us at: hello@cluva.io